We take all complaints and grievances very seriously and all people are treated fairly.  We aim to investigate and resolve each complaint and/or grievance thoroughly and in a timely manner.

Complaints and Feedback

By email: pat(at)mysupportconnection.com.au

Online: complete the feedback form located at the bottom of this page.

By phone: 0457 525 075

In writing: My Support Connection, PO Box 1036 Glenelg South 5045

Our Complaints Policy & Procedure is also available in an easy read version to My Support Connection NDIS participants.

Sending us your feedback

We actively encourage feedback from participants and/or their nominees who are using our services.  This way we can keep a check on how we are working.  We want to continuously improve the way we work and provide services that are respectful, appropriate and meet the highest standards.

Please enter your email, so we can follow up with you.
Tick if would like the agency owner/manager Pat Coidan to contact you regarding your feedback